Home / COVID-19

FAQs about Orders, Deliveries, and the COVID-19 virus

 

1. Can I place an order? Will Andromaxx deliver the package?

Yes, Andromaxx activities are currently continuing. However, delivery times may be longer than usual and our selection of items available for international shipping may be temporarily reduced. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).

 

2. Can I still make returns?

Yes. We are still processing returns. To start a return and learn more about returns, please email support@andromaxx.com with the subject "return". 

 

 

3. Is it safe to receive orders?

For guidance on Coronavirus, please refer to the World Health Organization website.

 

 

What we are doing for employees

  • We distributed personal protective gear, such as mask for our employees, and implemented temperature checks across our operations.