Please enter your order number and the email you used to place your order. If you did not receive a confirmation email, please check your spam folder in your email before contacting us. Orders can take up to 1-2 business days to be processed, and an additional 3-5 business days for delivery. Please don't be alarmed if you do not see immediate movement on your package. After receiving your tracking number, please allow up to 1 business day for the tracking to be updated.